Frequently Asked Questions
General questions
- Yes it is! The calendars are already filling up with the new reservations.
Search for your stay via our site. The information pages of our accommodations are at the bottom of the agenda. When you click on the desired date you will see the rental amount for the indicated accommodation and rental period. Is this what you want? Then click on Book and fill in the booking form. You will then receive a confirmation from us by email with all further additional information.
Given the constantly changing developments regarding Corona we recommend that you take out travel and / or cancellation insurance with your own insurance advisor.
Bed linen is provided at the Duynsuites aan Zee and Duynpark het Zwanenwater.
At the other accommodations you can either bring your own bed linen or rent it for 7,50 euros per person per set. You can bring your own towels for all stays or rent them from us for 5,00 euros per set (1 large and 1 small) per person.
- Arrival is from 4 pm and departure at 9.30 am. Earlier arrival is always possible. However, we cannot guarantee whether your accommodation will be clean by then. However, you can already leave your belongings with us and discover the beach or village square, relax at WOEST or do some shopping.
- The final cleaning is mandatory, so you cannot carry it out yourself. The costs of the final cleaning are stated per stay.
- Yes, that is possible in consultation. Please contact us by e-mail or telephone so that we can indicate whether you can get an option for 2 days.
- You pay 30%. The balance payment is due 30 days before arrival. If your arrival is within 30 days, we ask you to pay the entire amount in one go.
- Our administration regularly performs a payment check. You will be notified of this after your payment has been processed. The confirmation of receipt of the deposit contains further information about the remaining payment. After receipt of the complete amount, you will be notified again. Including other arrival information for your stay.
If you have any questions or if you are unclear about your payment, please send an email to administratie@zonzeestrand.nl - More information will follow
- Sometimes this is possible, depending on the stay and period. For additional information you can always contact us so that we can check it personally for you.
- No, Duynpark het Zwanenwater is a family park where many young families stay. After 22:00 there is evening silence in the park. So unfortunately we cannot allow young people into our park.
- Ask your question by e-mail; info@zonzeestrand.nl. we will send you the answer as soon as possible.
- Yes, there are 2 charging stations at the Duynpark, especially for our guests
Cancellations
- If you have booked through a tour operator, and not directly through Zon Zee Strand, we refer you to your tour operator. You will have to find a solution together with them.
The following provisions apply to cancellations:
- If you cancel more than 10 weeks before the start of your stay, this will not cost you anything.
- In case of cancellation within 10 to 1 week before the start of your stay, you owe 30% of the rental amount.
- In case of cancellation within 1 week before the start of your stay, you owe the full booking amount.
Questions Duynsuites
- We work with standard changeover days on Monday, Wednesday and Friday. Short or modified rental periods are sometimes possible in the early or late season. This is on request, please send an e-mail: info@zonzeestrand.nl
- Sometimes this is possible, depending on the stay and period. For additional information you can always contact us so that we can check it personally for you.
Bed linen is provided at the Duynsuites aan Zee.
You can bring your own towels or rent them from us for 5,00 euros per set per person (1 large and 1 small) .
- It is possible to cook in the Duynsuites, there is enough inventory available. However, there is no oven or microwave.
- It is possible to discuss a preferred position. We try to take this into account as much as possible, but cannot guarantee anything.
Questions Duynpark
- There is 1 bicycle at your accommodation. If you want to use more bicycles, you can rent them at Kroon Tweewielers.
Mention your accommodation number and they will put the bicycles at your accommodation. - Yes, there is free WIFI at the Duynpark.
- We are in possession of high chairs and cots. Please indicate what you need when booking.
- Yes, of course. If availability allows, you can book multiple lodges (or a combination of accommodations) with us.
- At Duynpark het Zwanenwater bed linen is available for the lodges and Juttershutten. You can bring your own towels or rent them from us for 5,00 euros per set per person (1 large and 1 small).
- No, Duynpark het Zwanenwater is a family park where many young families stay. After 22:00 there is evening silence in the park. So unfortunately we cannot allow young people into our park.
Questions Tipi De Jutter
- Yes, there is hot water in the kitchen and bathroom of the tipi.
- No, there is no refrigerator in the tipi. You can keep your products cold in a cool box. This cool box can be kept cold by cooling elements that are present at the Duynpark.
- No, there is no wood stove in the tipi. A radiant heater.
- No, unfortunately not, pets are welcome at our other accommodations.
Questions Duynlodge
- There is a wood stove in the lodge, you can chop your own wood on the property.
- There is no hot water in the lodge, you can get hot water with the water barrel from the hot water source in the park.
- There is a power pole with 4 power points at the Duynlodge.
- There is no water cooker, you can drink your water the old-fashioned way: in a kettle.
- You can cook on the wood stove, there is no gas stove in the Duynlodge.
Questions Beachlodges
- There is a wood stove in the lodge, you can chop your own wood on the property.
- Yes, there is hot water in the Beachlodge.
- Yes, there are more then enough power outlets in the Beachlodge.
- There is no water cooker, you can drink your water the old-fashioned way: in a kettle.
- In a Beachlodge you can cook on a gas stove.
Questions Woodlodges
- There is a wood stove in the lodge, you can chop your own wood on the property.
- Yes, there is hot water in the Woodlodge.
- Yes, there are more then enough power outlets in the Woodlodge.
- There is no water cooker, you can drink your water the old-fashioned way: in a kettle.
- In a Woodlodge you can cook on a gas stove.
Questions Kidzlodge
- Yes there is a wood burning stove in de lodge
- Yes there is a regular shower in the lodge
- Yes the playground is adjacent to the kidzlodge. From the veranda of the lodge you can watch the kids playing. The other playground is on the other field, close to the kidzlodge
Questions Trekkershutje
- There are 2 single bed in the cabin
- There is an extension cord, but not much power. Enough to charge a phone
- There is a bbq available, but there is only a limited inventory. Plates, glasses and cutlery are provided.
- Yes, there is wifi available at the Duynpark which the can be used
- No, there is a cool box available. At the park we have a freezer with cooling elements that can be used to keep the cool box cold
- Yes there are 2 chairs on the deck of the cabin and next to the cabin is a lounge sofa
Questions Juttershut
- No, there is central heating in the Jutterhut.
- No, there is no dishwasher in the Juttershut.
- No, there is no television, but you can use the free WIFI.
Questions holiday homes
- More information will follow
- We are in possession of high chairs and cots. Please indicate what you need when booking.
At the holiday homes you can bring your own bed linen or rent it for 7,50 per person per set. This set is for a single bed, with a double bed you can use two sheets.
You can bring the towels yourself or rent them from us for 5,00 euros per set per person (1 large and 1 small).
Book a stay at Zon Zee Strand!
Come and enjoy the surroundings of Callantsoog